Located in one of the most densely populated areas of the country, this non-union high-volume general contractor services customers in a wide range of industries, including several Fortune 1000 companies. The Company focuses on a high volume of small-scale jobs that feature less competition, higher margins, and are less discretionary than large new construction projects. The Company has an experienced sales and project management staff that delegate majority of fieldwork to a portfolio of over 50 subcontractors for almost every trade. This model reduces overhead, simplifies the organizational structure, increases flexibility, and allows the Company to offer its customers a wide range of services. The Business is not capital-intensive.
The sales and project management model may have many other benefits that the Company does not utilize, such as ease of geographic expansion and fixed margin requirements. These and several other improvements could be realized through the successful implementation of customer relationship management software.
The owner is active in sales, estimating, and does a small degree of project management. The Business features a lean employee structure that can create a seamless brand experience for its customers in over 250 projects per year despite reliance on several subcontractors for each project. Most of the customer base is comprised of long-term returning customers, and most new customers come through the Company’s referral network of subcontractors.
The Business can operate out of a small facility to house the staff and temporarily store materials. The current facility is owned through a related entity, and the owner is flexible as to the sale or lease of the real estate.